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Terms & Conditions

Cancellation Policy:

We understand that things happen, and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be canceled at least 48 hours in advance.

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Although we address each of these situations on an individual basis, cancellations within 24 hours of the scheduled appointment are subject to a 50% charge for the service.

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Habitual cancellations will require a non-refundable deposit of 100% of the service to rebook.

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*No call/No show appointments will be charged 100% of their service and will be required to pay a non-refundable deposit of 100% charge of the service.

Terms & Conditions

            1          Prices are a guide only. Exact prices cannot be given via phone, email, or socials, and are only confirmed in salon upon consultation with your selected hairstylist.

            2          Online bookings are subject to change. Please ensure all details are accurate when booking online so we are able to contact you if required.

            3          Cancellation Policy: All bookings require a deposit of $100. Deposits are non-refundable if you cancel or reschedule within 3 business days of your scheduled appointment.

            4     In the unlikely scenario that you are unhappy with your hair service, Salon 2917 offers adjustments for a 72 hour period following the original appointment date. Adjustments are only provided by the original hairstylist.

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