Booking, Cancellation & Rescheduling Policy

At Salon 2917, your appointment time is reserved exclusively for you. Because of this, cancellations and reschedules affect our stylists in the same way.

    •    A credit card is required on file to reserve all appointments

    •    We require 48 hours’ notice for all cancellations and reschedules

    •    Appointments canceled or rescheduled within 48 hours will be charged 50% of the scheduled service total

    •    No-shows will be charged 100% of the scheduled service total

    •    Clients who cancel, reschedule late, or no-show will be required to prepay a 100% deposit to book future appointments

    •    Appointments without a card on file within 48 hours of booking may be canceled

 

These policies allow us to protect our stylists’ time and provide fair access to all guests.

 

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PRICE TRANSPARENCY

 

All prices listed are starting rates. Final pricing is determined during your consultation and may vary based on:

    •    Hair length and density

    •    Product usage

    •    Technique complexity

    •    Stylist level and experience

 

We believe in clear communication and no surprises.

 

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IMPORTANT NOTES

    •    Salon 2917 is a commission-based salon — stylists do not control their own booking availability

    •    Requests for same-day changes or early appointment adjustments cannot always be accommodated

    •    We reserve the right to refuse service to clients who repeatedly violate salon policies

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✨ QUESTIONS?

 

If you are unsure which service to book, please contact us prior to scheduling so we can guide you to the appropriate appointment.

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